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- Step 3: Select the unmounted MacBook Pro SSD from the left-hand panel. Step 4: Click First Aid on the top of the window and wait while it verifying and repairing errors. Fix 2: Reformat and reinstall to fix MacBook Pro SSD not mounted/booting. If the MacBook Pro SSD has serious logical errors, Disk Utility cannot repair the disk.
- Re: MacBook Pro DVD not visible No, if there is no media, the drive will not show up. Apple treats all removable media like Windows treats USB drives, unless there is something there to read, nothing is shown.
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Most of the time, when you connect an external hard drive to your Mac’s USB port, you soon see it mount on the desktop. Apple likes to ensure these are easy to find, so they also appear in the Finder in the left-hand column under Devices, since Mac’s treat them the same way as another computer.
However, sometimes, an external hard drive doesn't show up. It’s annoying, especially when you need to transfer something right then. And besides, there can be a risk that data on the external USB pen, hard, or flash drive is corrupt, which means you can’t transfer what you need between devices at all.
However, if the drive doesn’t work in any of your USB interfaces you need to look further to determine the problem. If another Mac is available, try connecting the flash drive to it in order to verify that the USB drive itself is not the culprit. If it will not work on different Macs then it is likely that there is a major issue with the device.
Corrupt data can be one reason your Mac won't recognize an external drive, but there are other reasons too. Let’s take a look why this is happening and how you can get an external drive to appear on your Mac and get recover data to access to your documents.
How to fix an external disk drive that won't show up on a Mac
Why an external disk drive is not showing up? There could be a few reasons why a USB flash drive isn’t making an appearance.
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Start with the basics:
- Check whether the drive is properly plugged in. It sounds obvious, but since this relies on a wire - either a USB cable or HDMI cable - if it’s not connected properly then it won’t appear on your desktop.
- Faulty cable. Assuming it’s plugged in correctly, not wobbly or loose, the cable could be at fault. Try connecting the same device with a different cable.
- Damaged USB or flash drive port. It could be a hardware issue with the Mac. If you’ve got another port, try connecting the device to that one.
- Reboot your Mac. Sometimes, if a USB disk won't boot, the cause is macOS issue. Hopefully, some data damage that can be fixed by restarting. Choose the Apple menu > Restart. Or press and hold the power button and, when a dialog box appears, click the Restart or press R. Restarting your Mac essentially clears your macOS’s memory and starts it up fresh.
- Incorrectly formatted drive. Not every external drive is optimized for Macs. It could be that you are trying to connect something only fit to interact with Windows devices. If you’ve got a PC or laptop, it’s worth connecting and seeing if you can access the files through another device. The best way to look for an incorrectly formatted drive is to go to
Apple (in the top toolbar menu) > About This Mac > Storage.
See if the external drive shows up here. For more information, go to the same menu option, then select System Report. - Mac not formatted to display external drives on the desktop. It could be that your Mac already recognizes the device, but just isn’t showing its icon on the desktop screen. Even if that is the case, the drive will still appear in the left-hand column of the Finder menu under Devices. You should be able to access your drive that way, and, in the Finder menu under Preferences > General, you can check External Drives to ensure that from now on it shows up on your desktop too.
- Reset NVRAM. To do this, shut down or restart your Mac, switch it back on and immediately press these four keys together for at least 20 seconds: Option, Command, P, and R. It should look as though your Mac has started again; if it has, release the keys when you hear the second startup chime. Hopefully, the hard drive has shown up now.
- Check Apple’s Disk Utility to see if an external drive is showing up. Disk Utility is within System Preferences, or you can find it using Spotlight. If it is visible, then click the option to Mount, which should make it visible on the desktop and in the External Drives option in the Finder menu.
Unfortunately, if none of those options has worked and the external drive still isn’t visible, then it could have crashed, or be well and truly broken. But there might still be a way you can recover the data on the external drive.
How to show connected devices in Finder
- Go to the Finder menu and select Preferences (Cmd+comma).
- From General tab tick External disks to ensure that from now on it shows on the desktop.
In the Sidebar tab you can choose which folders and devices will be shown in the left-hand column of the Finder window.
How to add cloud storages to Finder
You can also mount cloud storage as local drive on your Mac. By connecting Google Drive, Dropbox, or Amazon to your computer, you get more space for securely accessing and sharing files. For your ease, add cloud drives to Finder with CloudMounter app, so that you keep them close at hand. You can read detailed instructions on managing cloud storage as local drives here.
Repair the failed external drives with First Aid
If your drive is having problems, you can try to fix them yourself with First Aid and therefore get access to your files. First Aid tool will check the disk for errors and then attempt a repair as needed. It helps to verify and repair a range of issues related to startup HD and external drive problems. If you are able to fix the hard drive or SSD in your Mac (or an external drive) using Disk Utility you will hopefully be able to recover your files.
To run Fist Aid on an external hard drive:
- Open Disk Utility. You can searching for it using Spotlight Search or via Finder > Application > Utility
- Check on your external hard drive, click the First Aid tab and select Run to start running diagnostics.
If First Aid successful in fixing errors, the external drive should be available to mount. If the utility unable to repair issues, your drive truly is broken or formatted using a file system that the Mac cannot read - in this way we suggest you follow the next steps to recover data from a damaged disk drive.
How to recover data from a crashed drive
Thankfully, there is an app for that. Disk Drill is the world’s premier data recovery software for Mac OS X. Powerful enough to retrieve long-lost, mistakenly deleted files from Macs, external hard drives and USB drives and camera cards.
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An easy way to recover lost files on an external hard drive
Providing you already have Disk Drill Pro version, which you can get automatically by downloading from Setapp:
- Connect your drive to the Mac.
- Quit all other applications on the Mac, especially those that may be trying to access the external drive (e.g. iPhoto, Words)
- Launch Disk Drill.
- Click on the external drive that you are trying to recover files from. If it has partitions, you will see all of them. If, however, you still don’t see any volume to the external drive then you may need to try some of the steps above again or read the Disk Drill Scanning FAQs.
- To avoid the external drive being accessed during the recovery process, click Extras next to the drive or drive partition or file, then select Remount Volume As Read Only. A padlock will appear, protecting the drive during the process.
- Now click Rebuild (or Recover) next to the file(s) you are trying to recover. Once the scan is finished - it may take some time if the files are large - a list of files will appeal.
- Next, click Mount Found Items as Disk button on the bottom-left below the scan results.
- Disk Drill “strongly suggest saving the files to a different drive than the one you are trying to recover files from. Saving to the same drive substantially lowers your chances of recovery.”
- A drive icon will appear, which once you double click will give you the option to open the files as you would do before they were lost. Drag them to another location, such as your desktop or a folder on your Mac.
- Open the files to ensure they have been recovered properly and safely eject the external drive.
Disk Drill does have other ways to recover lost files but assuming there aren’t complications, this method is the most effective. Disk Drill Pro recovery app is available from Setapp, along with dozens of Mac apps that will make your life easier. Never have to worry about a crashed or corrupted external drive again.
A few more tips on getting your files back
- Macs and third-party apps that look after Macs, such as Disk Drill and iStat Menus come with a S.M.A.R.T. (also known as Self-Monitoring, Analysis and Reporting Technology) status monitor. If a SMART check reports errors, then it could mean the hard drive is at risk of failing completely. Within Disk Utility and Disk Drill, there are several solutions for this: Repair Disk Permissions and Repair Disk. If neither work, it’s recommended that you backup all of the data from the disk, erase, then run a SMART check again. The external hard drive should show up as Verified.
- Partitions can get lost within hard drives, temporarily hiding all of the information contained within. Disk Drill can help to identify and restore this information.
- Within Disk Drill, you can restore data when a hard drive is damaged or add formatting, which is also something Disk Utility can help with.
- CleanMyMac, another useful app available from Setapp, can help you identify external hard drive errors and repair them. It is an essential tool worth trying when you’re having external hard drive difficulties.
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Alternative ways to recover data from an external hard drive
Reset the System Management Controller (SMC) if your Mac shuts down when you plug in an external hard drive. Then use a different port to connect the external hard drive. If you’ve got a battery that you can’t remove:
- Shut down and unplug the power adapter
- Press Shift-Control-Option and the power button at the same time. Do this for 10 seconds
- Release all keys
- Plug the power adapter back in and switch your Mac back on
For Macs with removable batteries, you need to switch them off, remove the battery, then press and hold the power button for 5 seconds. After that, put the battery back in, plug in the power adapter and switch the power on again.
What’s your file format? One reason your Mac isn’t recognizing the hard drive is the file format. Windows uses NTFS file formats, while Macs, up until the introduction of Sierra, have used HFS+. Now, Apple has introduced the Apple File System (APFS) for newer operating systems. It is possible to format a hard drive so it can be read on Mac and Windows computers, providing you format using exFAT. However, if you’re having problems accessing the files and the issue is due to formatting, you will need to connect it to a device it can be read on, and then format the files correctly for the computer you are going to use it on next.
How to make Ext2/Ext3 drives readable on Mac
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The common issue is Ext2- and Ext3-formatted drives are not readable on macOS. There are two ways to access such external drives on your Mac – via Linux OS or FUSE system. The easiest would be installing Linux to a secondary drive or virtual machine.
If you go with Linux installation, dual boot your Mac with Linux on another drive and use FAT32 as a transfer intermediary. If you don’t have a drive to install Linux to, use virtual machine as an interface for it. Transferring can be done the same way – with FAT32, or via network.
Another option for reading Ext2/Ext3 disks is mounting disk with Filesystem in Userspace (FUSE). Basically, it works as an extra interface enabling file system access via specially installed modules. Here’s how to mount drives with FUSE:
- Install FUSE for macOS or MacFUSE as well as fuse-ext2 module.
- Use the following Terminal command to enable Disk Utility’s debug menu and see all partitions: defaults write com.apple.DiskUtility DUDebugMenuEnabled 1
- Attach your Ext2/Ext3 drive and locate the device name via Disk Utility.
- In your user account, create a folder to be used as a mount point.
- Use the following Terminal command to mount the drive as read-only: fuse-ext2 /dev/disk2s2 /Volumes/mountpoint
- For write support, use the command: fuse-ext2 -o force /dev/disk2s2 /Volumes/mountpoint
And that’s not the only case where Terminal helps you access external drive.
Employ the handy all-powerful Terminal, which always comes forward with solutions for difficult problems. Especially if System Information does recognize the USB or hard drive, but continues to hide it from you, disconnect the drive and try to find it using the Terminal, which you can find in Applications > Utilities.
- Once in the Terminal, type in the command diskutil list
- A list with information about volumes and drives should appear
- Look for a section labelled /dev/disk_ (external, physical)
- Make a note of the whole line after the word disk
- Now put the following command into the Terminal diskutil info disk followed by the number or digits assigned to that disk
- Now you should see detailed information about the drive, therefore confirming that your Mac can and does recognize it
- Eject using the Terminal by entering the command diskutil eject disk followed by the number or digits assigned to that disk
- Physically remove the disk from you Mac
- Plug it back in and your Mac should recognize it
Console is also reliable when it comes to solving tricky problems, although it isn’t always that easy to use. You can find Console under Applications > Utilities > Console. Console shows if an external drive or any error is detected under the Errors and Faults tab. If no errors show up, then the problem is not caused by the device.
To sum up, there are lots of potential solutions for a Mac not reading an external hard drive. If we were to pick one, Disk Drill seems to be the most well-rounded, offering plenty of customizations and power in an easy-to-use interface. Disk Drill Pro recovery app is available via Setapp, along with 150+ Mac apps that strive to make your life much much easier. At the very least, you’ll never have to worry about a crashed or corrupted external drive ever again.
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Oct 26, 2020 • Filed to: Answer Hard Drive Problems • Proven solutions
While the external hard drive connected to the Windows computer or Mac, and the device did not show up. How to fix external hard drive not recognized? Don't worry, in this guide we will show you the best solution to fix the hard drive not recognized problem.
This problem will cause by some partition issues: the external hard drive partition got damaged, the file system got crashed, the drive errors in Windows computer, or the dead USB ports. You can try the hard drive on another computer or connect it with other USB ports. If it does not get working, you can follow the next solution to fix the external hard drive not recognized on Windows computer and Mac, and you can recover lost data from external hard drive with Recoverit Data Recovery.
Part 1. How to Fix External Hard Drive Not Recognized on Windows
In windows, this problem can be because of partition issues, dead USB ports, driver windows conflicts, file systems, dead or outdated drivers. Here are the steps you can follow to fix this issue in case of USB flash or external hard drives:
Step 1You might be plugging in the USB cable in a dead USB port. Unplug your external hard drive and plugin it in some other USB ports. Now, see if it is present there in the My Computer window. If not, follow step 2.
Step 2Now, look for the external drive in the Disk Management Window. For this, click Start and then click Run or press windows key + r, press enter after typing diskmgmt.msc in the Run dialog. This will open the Disk Management Window. Now, look for the external disk in this window. In this window, you can find your drive even if it is not recognized because of no partition. If you cannot find the drive in the Disk Management window then you can go for step four.
Step 3If it is not recognized by plugging in some other port or it is not visible in the Disk Management Window, then there might be some issue with the external drive. Check it on some other computers. Now, follow step 1 to step 3 in that computer in case the external drive is not recognized. If the problem exists with another computer also then something is wrong with the drive, otherwise follow step 5:
Step 4If it is working in some other systems but not in yours, Windows is having some problem with the drivers. To diagnose a driver problem, open the run dialog by pressing Windows + r and type 'devmgmt.msc'? Now press enter. Expand Disk Drives and look for a device having a yellow exclamation mark. This yellow exclamation mark indicates a problematic driver. Now, right-click on that device and read the error message after selecting properties. This issue can resolve in the following two ways:
- Click on the update driver button for installing updated drivers.
- Uninstall the driver and restart your computer. After restarting, the Windows will automatically reinstall and reconfigure the driver.
Now, plug in the external drive again or follow step 6 if the drive is still not recognized.
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Step 5Problem in partitioning and formatting can also be a cause of this issue. Partitioning and file system issues can be fixed by using Windows Disk Management tools. To create a new partition, right-click inside the unallocated space and select New Simple Volume. You can create a new partition by following onscreen instructions. Sometimes, your drive is formatted with the ext4 file system of Linux, NTFS file system, HFS Plus file system, or FAT32 file system which is not recognized by your Windows. Reformatting of the drive can resolve this issue. For this, right-click on the partition, select format, and then select the file system. Here, it is important to know that all files in the drive will be deleted. Therefore, copy your files in some other systems before proceeding.
Video Tutorial on How to Fix External Hard Drive Not Showing Up
Part 2. How to Fix External Hard Drive Not Recognized on Mac
Like Windows, Mac also detects an external drive automatically. If it doesn't, follow these steps:
Step 1 First of all, look for the external hard drive in the finder window. For this, click on File and then click New Finder Window. Now, look for the drive below the remote disk.
Step 2 If the external drive is not there, make sure that the USB cable is properly plugged in the external hard drive and the port.
Step 3 Sometimes, the drive is connected but not mounted. To mount a drive, open Disk Utility and look for the drive in the list. If it is there, check below it. Now click on the mounting button to mount it. Open a Finder window to see if the drive is mounted or not.
Step 4 If you still cannot find it in the finder, it might not be getting enough power. Single USB ports can provide only 5 V. In that case, make use of USB cable having one USB connection for the external HD and two for Mac. This will supply the power required by the external hard drive.
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These steps for fixing an external hard drive not recognized on Windows and Mac are suitable for external hard drives of all capacities and manufacturers. However, if still the issue is not resolved, you can avail of professional help.
Part 3. The Best External Hard Drive Data Recovery Software
While the external hard drive got damaged and did not detect on the computer, after you fix the problem, you should your data back. We will introduce the best external hard drive data recovery Music recording editing software. to help you retrieve data back. Recoverit Data Recovery Software is a powerful data recovery program, it can help you recover data from external hard drives easily and effectively.
Recoverit External Hard Drive Recovery Software
Recoverit Data Recovery is the best external hard drive recovery program, it can easily and effectively help you recover lost or accidentally deleted files from the hard disk drive, or another external storage device: USB drive, flash drive, SD card.
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Steps on How to Recover Data from External Hard Drive
Download and install Recoverit Data Recovery on your computer. Launch Recoverit Data Recovery and follow the next steps to perform external hard drive data recovery on a Windows computer, if you are a Mac user, you can download Recoverit Data Recovery for Mac to go on.
Step 1. Connect your external hard drive to the computer, select it while the disk detected on the program.
Step 2. The external hard drive recovery software will start scanning the device to searching the lost files.
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Step 3. In minutesï¼ all recovered files will display on the result. You can preview photos, videos, music, Word, Excel, PPT, and PDF. Select your files and click the 'Recover' button to restore.
When the external hard drive got damaged, you can try to fix it with the solution mentioned above. Also, get your data back with Recoverit Data Recovery in simple steps. Microsoft word on macbook air free. Download and try it for now.
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